1.0Aupairehttps://aupaire.nerdysolutions.io/arrich600338<blockquote class="wp-embedded-content" data-secret="1e41Uo1DYQ"><a href="https://aupaire.nerdysolutions.io/ar/terms-and-conditions/">Terms and Conditions</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://aupaire.nerdysolutions.io/ar/terms-and-conditions/embed/#?secret=1e41Uo1DYQ" width="600" height="338" title="“Terms and Conditions” — Aupaire" data-secret="1e41Uo1DYQ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script> /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://aupaire.nerdysolutions.io/wp-includes/js/wp-embed.min.js </script>Effective Date: [01-09-2025]Last Updated: [01-09-2025] These Terms & Conditions (“Terms”) govern your access to and use of the Aupaire mobile application, website, and related services (collectively, the “Services”). By creating an account, booking a service, or otherwise using the Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you should refrain from using the Services. Plain Language Commitment: These Terms are drafted in clear and accessible language so all Users can understand their rights and obligations. 1. Definitions “Aupaire”: Aupaire JSC, operator of the Services. “Customer”: An individual or household using the Platform to request services. “Professional”: An independent service provider offering services via the Platform. “User”: Any individual using the Services (Customer or Professional). “Booking”: An agreement for services made through the Platform. “Platform”: The Aupaire app, website, and supporting systems. 2. Who We Are & How Our Platform Works Technology Platform: Aupaire facilitates connections between Customers and Professionals. Independent Contractors: Professionals are not employees, agents, or representatives of Aupaire. Service agreements are concluded directly between Customers and Professionals. No Guarantee of Outcomes: Aupaire provides tools and safeguards but does not control or guarantee service delivery, behavior, or results. Right to Update Services: Aupaire may, at its discretion, add, modify, suspend, or remove features or functionalities of the Services at any time, without liability, provided that Users are given reasonable notice where required by law. No Partnership/Agency: Nothing in these Terms creates a partnership, agency, franchise, or joint venture between Aupaire and any User. 3. Eligibility & Accounts Age & Capacity: Users must be 18+ and legally capable of contracting under Egyptian law. Accurate Information: Provide true, current, and complete details and keep them updated. One Account Policy: One User = one active account. Fraudulent, duplicate, or impersonated accounts may be deactivated. Security: You are responsible for safeguarding credentials and notifying Aupaire of unauthorized access. Electronic Consent: You consent to electronic communications and e-signatures consistent with Egyptian law. 4. Professional Verification & Important Disclaimer Verification Measures: Aupaire may conduct ID verification, criminal checks (where lawful), health screenings, credential reviews, and interviews via authorized partners. Limitations: Verification reduces risk but cannot guarantee character or future conduct. Customers should exercise judgment when selecting Professionals. Customer Responsibilities: Review profiles/ratings; communicate needs clearly; supervise services as appropriate. Professional Responsibilities: Provide accurate information; comply with licensing, health, immigration, and other legal requirements; deliver services competently and lawfully. 5. Code of Conduct All Users must: Treat others with respect and professionalism; avoid harassment. Refrain from discrimination based on religion, gender, race, nationality, disability, or social background. Respect cultural and religious sensitivities in Egypt and any other operating region. Act honestly and in good faith; do not misuse the Platform. Community Integrity: Users must not engage in conduct that undermines trust in the Aupaire community, such as creating fake profiles, spamming, or misleading promotions. 6. Use of the Services Bookings: Initiate and confirm through the Platform only. In-App Communication: For safety and support, communications should remain in-app; certain calls/chats/video may be recorded or retained as permitted by law and our Privacy Policy. Payments: Customers authorize payment collection via secure third-party processors for services and applicable platform fees. Taxes: Professionals are responsible for their own tax obligations. No Off-Platform Deals: Do not solicit, accept, or arrange payments or services outside Aupaire for connections made through the Platform. User Content: Reviews and other content must be truthful, respectful, and lawful; Aupaire may remove content that violates these Terms or law. Monitoring & Evidence: Users acknowledge that Aupaire may retain records of Bookings, communications, location signals, OTPs, and metadata, and such records may be used as evidence in disputes or arbitration. 7. Prohibited Conduct Users shall not: Violate any law (including child/elder protection, privacy, and labor laws). Request or provide illegal, unsafe, or unlicensed services. Possess weapons, narcotics, or hazardous substances during a Booking. Harass, abuse, defraud, threaten, or engage in hate speech. Misrepresent identity/qualifications or upload forged documents. Interfere with the Platform (hacking, bots, scraping, reverse engineering). Manipulate or coerce ratings/reviews or outcomes. Use the Platform for commercial exploitation, such as recruiting Professionals for off-platform agencies or competing services. 8. Zero-Tolerance Policy (Immediate Action) Aupaire enforces zero tolerance for: Violence, threats, sexual misconduct/harassment, child or elder endangerment. Discrimination or hate-motivated conduct. Fraud, identity theft, forged documents, payment abuse, or circumvention schemes. Theft, property damage, or intentional safety violations.Measures: Immediate suspension or termination, withholding of payouts during investigation, and—where appropriate—referral to competent authorities. 9. Safety, Incidents & Reporting Emergencies: Contact local law enforcement/emergency services immediately in cases of danger or suspected criminal activity. Reporting to Aupaire: Report unsafe conduct or policy breaches via in-app support. Aupaire may suspend accounts, withhold payments, request information, and cooperate with authorities. Emergency Stop: Either party may end a service immediately if safety is at risk. Not Law Enforcement: Aupaire cannot file police reports on behalf of Users. Child & Elder Safeguarding: Aupaire prioritizes the protection of children, elders, and vulnerable persons. Any substantiated abuse, neglect, or exploitation results in immediate termination of the User account and referral to law enforcement. 10. Customer Premises & Safety Obligations Safe Environment: Customers must ensure a safe, hazard-free environment and disclose known risks (e.g., aggressive pets, unsafe stairs, electrical faults). House Rules: Professionals must respect reasonable house rules communicated in advance. Shared Duty: Customers and Professionals share responsibility for a safe and respectful service setting. 11. Health & Safety; Scope of Services Professional Health & Hygiene: Professionals must comply with applicable public-health laws, maintain hygiene, and refrain from providing services beyond their qualifications or licenses (e.g., no unlicensed medical services). Non-Emergency Role: Aupaire does not provide emergency medical care, law enforcement, legal guarantees, or guardianship services. 12. Performance Standards & Reviews (Professionals) To preserve quality and trust, Professionals agree to maintain reasonable performance standards, which may include, without limitation: Punctuality & Reliability (on-time arrival; low cancellation rate). Responsiveness (replying to inquiries/requests within timeframes indicated in-app). Service Quality & Professionalism (courteous, competent conduct; adherence tohttps://aupaire.nerdysolutions.io/wp-content/uploads/2025/06/New-Logo.png597165